The Heritage hotel in Darjeeling
Booking Policy
- EB charge Rs. 2500+ taxes on CP, Rs. 3500 + taxes on MAP n Rs. 4500+ taxes on AP.
- Child below 5 years free, 6 - 13 years Rs. 2000 + taxes.
CHRISTMAS & NEW YEAR CELEBRATIONS:
- For bookings effective December 20th through to December 31st (incl.), a surcharge on the rack rate will be applicable...please contact us.
CANCELLATION & REFUNDS POLICY:
- Full payment on all bookings is required 30 days prior to arrival (Christmas & New Year bookings – 60 days prior to arrival)
- No cancellation charge if booking is cancelled more than 30 days prior to arrival
(Christmas & New Year bookings - 60 days prior to arrival + 60 days applies to everything else below) - Cancellations received 16-30 days prior to arrival, will be refunded at 50% on the total amount
- Cancellations received 11-15 days prior to arrival, will be refunded at 25% on the total amount
- Cancellations received 0-10 days prior to arrival, NO REFUND will be paid
- During the stay, if part cancellations are requested – a 1 x day retention fee is charged
Refund shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the booking.
